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  1. Home
  2. BS ISO 10002:2018

BS ISO 10002:2018 ✓ Most Recent

2019489

Quality management. Customer satisfaction. Guidelines for complaints handling in organizations

standard by British Standard / International Organization for Standardization , 07/18/2018

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Identical Versions Available

  • ISO 10002:2018

    July 2018
    Quality management - Customer satisfaction - Guidelines for complaints handling in organizations

    • This is the most recent version of this document.

Full Description



Cross References:
ISO 9000:2015
ISO 10001:2018
ISO 9001:2015
ISO 10004:2018
ISO 10003
ISO 9004
ISO 19011


All current amendments available at time of purchase are included with the purchase of this document. See more

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Document History

  1. BS ISO 10002:2018

    You are currently viewing this product 👀 currently
    viewing

    July 2018
    Quality management. Customer satisfaction. Guidelines for complaints handling in organizations

    • Most Recent  Most Recent
  2. BS ISO 10002:2014

    August 2014
    Quality management. Customer satisfaction. Guidelines for complaints handling in organizations

    • Historical Version
  3. BS ISO 10002:2004

    October 2009
    Quality management. Customer satisfaction. Guidelines for complaints handling in organizations

    • Historical Version
  4. BS 8600:1999

    April 1999
    Complaints management systems. Guide to design and implementation

    • Historical Version

Browse related products from British Standard / International Organization for Standardization

  • BSI Group > 03:SERVICES. COMPANY ORGANIZATION, MANAGEMENT AND QUALITY. ADMINISTRATION. TRANSPORT. SOCIOLOGY > 03.120: Quality > 03.120.10: Quality management and quality assurance

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Delivery Options
Price: $327.66
Available for Immediate Download

Product Details

Published:

07/18/2018

ISBN(s):

9780580982583

Number of Pages:

42

File Size:

1 file

Same As:

ISO 10002:2018

Product Code(s):

30359424, 30359424, 30359424

Note:

This product is restricted and cannot be purchased in the following countries Russia, Ukraine, Belarus
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