Welcome to the help center

  1. Help Home
  2. Account
  3. Banking Instructions
  4. Contact Us
    1. Email
    2. Hours of Operation
    3. Live Chat
    4. Mailing Address
    5. Phone
    6. Remit Payment Address
  5. Copyright
  6. Document Formats
    1. Multi-User PDF
    2. PDF
    3. Print
    4. Print + Online
    5. Printed Edition + PDF
    6. Redline
    7. Secure PDF
    8. Self Extracting File Format (SEFF)
  7. Downloading Documents
  8. FileOpen
    1. FileOpen and Adobe Reader 11
    2. FileOpen and Google Chrome
    3. FileOpen Plug-In
    4. How Do I Change My Print Settings, Like Double Sided Printing?
    5. Other FileOpen Plug-in Installers
  9. Glossary
  10. Ordering
    1. How to get a Quote
    2. Print Your Invoice
    3. Using a Quote to place an Order
  11. Order Status and Availability
    1. Order Status
    2. Pre-Orders
  12. Payment Method
    1. Check
    2. Credit Card
    3. Invoice
    4. Wire Transfer/ACH
  13. Returns
  14. Search
  15. Secure PDF Files
    1. Can I print a Secure PDF file?
    2. Can I assign a Secure PDF to someone else?
    3. How do I download a Secure PDF?
    4. About Secure PDFs
    5. How to Unlock/Move Your SPDF
    6. Printing in Adobe when Secured Printing is on
    7. What do I need to view a Secure PDF?
  16. Shipping
    1. Additional costs for International Packages
    2. Estimated Delivery Times
    3. Shipping Costs
    4. Shipping Options
    5. Country of Origin
    6. Track My Package
  17. Subscriptions
  18. Tax Exemption
  19. Techstreet W-9
  20. Tracker Service
    1. My Tracker Benefits
    2. Sign Up and Use My Tracker
    3. My Tracker Cost
    4. My Tracker Updates and Notifications
    5. Trackable Documents

Live Chat

Our live chat service provides an easy way to get quick answers to any Techstreet Store related questions you may have. You can reach one of our Customer Care Representatives during normal business hours and receive on-the-spot resolutions.

Click the "Let's chat" button in the lower right margin of the screen and complete the short pre-chat survey to get started. The information you provide helps the live representative quickly identify your account or provide a solution to your inquiry. A copy of your chat transcript may be downloaded or emailed to you for your records - please ask your chat representative for further details.

Contact Us

Our world-class Customer Care team is available to assist you.


Contact Us