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  1. Home
  2. DIN ISO 10002

DIN ISO 10002 Historical [ Withdrawn ]

1211139

Quality management - Customer satisfaction - Guidelines for complaints handling in organizations (ISO 10002:2004)

standard by DIN-adopted ISO Standard , 04/01/2005

This document has been replaced. View the most recent version.

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Document History

  1. DIN ISO 10002

    July 2019
    Quality management - Customer satisfaction - Guidelines for complaints handling in organizations (ISO 10002:2018)

    • Most Recent  Most Recent
  2. DIN ISO 10002 - DRAFT

    July 2017
    Draft Document - Quality management - Customer satisfaction - Guidelines for complaints handling in organizations (ISO/DIS 10002:2017); Text in German and English

    • Historical Version
  3. DIN ISO 10002

    May 2010
    Quality management - Customer satisfaction - Guidelines for complaints handling in organizations (ISO 10002:2004 + Cor. 1:2009)

    • Historical Version
  4. DIN ISO 10002

    You are currently viewing this product 👀 currently
    viewing

    April 2005
    Quality management - Customer satisfaction - Guidelines for complaints handling in organizations (ISO 10002:2004)

    • Historical Version

Browse related products from DIN-adopted ISO Standard

  • Deutsches Institut Fur Normung E.V. (German National Standard) > By Subscription Collections > Collection 01 - Standardization. Documentation. Services. Office machines.
  • Deutsches Institut Fur Normung E.V. (German National Standard) > By ICS Code > 03: Sociology. Services. Company Organization And Management. Administration. Transport > 03.120: Quality > 03.120.10: Quality management and quality assurance

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Price: $146.88
Available for Immediate Download

Product Details

Published:

04/01/2005

Number of Pages:

49

File Size:

1 file

Product Code(s):

9604376, 9604376, 9604376

Note:

This product is restricted and cannot be purchased in the following countries Russia, Ukraine, Belarus
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