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  1. Home
  2. DIN ISO 10002

DIN ISO 10002

2076641

Quality management - Customer satisfaction - Guidelines for complaints handling in organizations (ISO 10002:2018)

standard by DIN-adopted ISO Standard , 07/01/2019

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Identical Versions Available

  • ISO 10002:2018

    July 2018
    Quality management - Customer satisfaction - Guidelines for complaints handling in organizations

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Document History

  1. DIN ISO 10002

    You are currently viewing this product 👀 currently
    viewing

    July 2019
    Quality management - Customer satisfaction - Guidelines for complaints handling in organizations (ISO 10002:2018)

    • Most Recent  Most Recent
  2. DIN ISO 10002 - DRAFT

    July 2017
    Draft Document - Quality management - Customer satisfaction - Guidelines for complaints handling in organizations (ISO/DIS 10002:2017); Text in German and English

    • Historical Version
  3. DIN ISO 10002

    May 2010
    Quality management - Customer satisfaction - Guidelines for complaints handling in organizations (ISO 10002:2004 + Cor. 1:2009)

    • Historical Version
  4. DIN ISO 10002

    April 2005
    Quality management - Customer satisfaction - Guidelines for complaints handling in organizations (ISO 10002:2004)

    • Historical Version

Browse related products from DIN-adopted ISO Standard

  • Deutsches Institut Fur Normung E.V. (German National Standard) > By ICS Code > 03: Sociology. Services. Company Organization And Management. Administration. Transport > 03.120: Quality > 03.120.10: Quality management and quality assurance

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Product Details

Published:

07/01/2019

Number of Pages:

39

Same As:

ISO 10002:2018
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