03.120.10: Quality management and quality assurance

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  1. DIN ISO 10001▹

    Quality management - Customer satisfaction - Guidelines for codes of conduct for organizations (ISO 10001:2018)

    standard by DIN-adopted ISO Standard, 07/01/2019 in German, English.

    Languages: English,German

    Historical Editions: DIN ISO 10001 - DRAFT, DIN ISO 10001, DIN ISO 10001 - DRAFT

    Priced From:

  2. HISTORICAL

    DIN ISO 10001▹ [ Withdrawn ]

    This document has been replaced. View the most recent version.

    Quality management - Customer satisfaction - Guidelines for codes of conduct for organizations (ISO 10001:2007); Text in German, English and French

    standard by DIN-adopted ISO Standard, 07/01/2008.

    Languages: English,German,French

    Historical Editions: DIN ISO 10001, DIN ISO 10001 - DRAFT, DIN ISO 10001 - DRAFT

    Priced From:

  3. HISTORICAL

    DIN ISO 10001 - DRAFT▹ [ Withdrawn ]

    This document has been replaced. View the most recent version.

    Draft Document - Quality management - Customer satisfaction - Guidelines for codes of conduct for organizations (ISO/DIS 10001:2017); Text in German and English

    standard by DIN-adopted ISO Standard, 07/01/2017.

    Languages: English,German

    Historical Editions: DIN ISO 10001, DIN ISO 10001, DIN ISO 10001 - DRAFT

    Priced From:

  4. HISTORICAL

    DIN ISO 10001 - DRAFT▹

    This document has been replaced. View the most recent version.

    Draft Document - Quality management - Customer satisfaction - Guidelines for codes of conduct for organizations (ISO/DIS 10001:2006); Text in German and English

    standard by DIN-adopted ISO Standard, 10/01/2006.

    Languages: English,German

    Historical Editions: DIN ISO 10001, DIN ISO 10001 - DRAFT, DIN ISO 10001

    Priced From:

  5. HISTORICAL

    DIN ISO 10002▹ [ Withdrawn ]

    This document has been replaced. View the most recent version.

    Quality management - Customer satisfaction - Guidelines for complaints handling in organizations (ISO 10002:2004)

    standard by DIN-adopted ISO Standard, 04/01/2005.

    Languages: English,German,French

    Historical Editions: DIN ISO 10002, DIN ISO 10002 - DRAFT, DIN ISO 10002

    Priced From:

  6. DIN ISO 10002▹

    Quality management - Customer satisfaction - Guidelines for complaints handling in organizations (ISO 10002:2018)

    standard by DIN-adopted ISO Standard, 07/01/2019 in German, English.

    Languages: English,German

    Historical Editions: DIN ISO 10002 - DRAFT, DIN ISO 10002, DIN ISO 10002

    Priced From:

  7. HISTORICAL

    DIN ISO 10002▹ [ Withdrawn ]

    This document has been replaced. View the most recent version.

    Quality management - Customer satisfaction - Guidelines for complaints handling in organizations (ISO 10002:2004 + Cor. 1:2009)

    standard by DIN-adopted ISO Standard, 05/01/2010.

    Languages: English,German,French

    Historical Editions: DIN ISO 10002, DIN ISO 10002 - DRAFT, DIN ISO 10002

    Priced From:

  8. HISTORICAL

    DIN ISO 10002 - DRAFT▹ [ Withdrawn ]

    This document has been replaced. View the most recent version.

    Draft Document - Quality management - Customer satisfaction - Guidelines for complaints handling in organizations (ISO/DIS 10002:2017); Text in German and English

    standard by DIN-adopted ISO Standard, 07/01/2017.

    Languages: English,German

    Historical Editions: DIN ISO 10002, DIN ISO 10002, DIN ISO 10002

    Priced From:

  9. DIN ISO 10003▹

    Quality management - Customer satisfaction - Guidelines for dispute resolution external to organizations (ISO 10003:2018)

    standard by DIN-adopted ISO Standard, 07/01/2019 in English, German.

    Languages: English,German

    Historical Editions: DIN ISO 10003 - DRAFT, DIN ISO 10003, DIN ISO 10003 - DRAFT

    Priced From:

  10. HISTORICAL

    DIN ISO 10003▹ [ Withdrawn ]

    This document has been replaced. View the most recent version.

    Quality management - Customer satisfaction - Guidelines for dispute resolution external to organizations (ISO 10003:2007); Text in German, English and French

    standard by DIN-adopted ISO Standard, 07/01/2008.

    Languages: English,German,French

    Historical Editions: DIN ISO 10003, DIN ISO 10003 - DRAFT, DIN ISO 10003 - DRAFT

    Priced From: